Privacy Policy
Your privacy matters to us at voranexilyth
Last updated: March 15, 2025
Introduction and Scope
voranexilyth ("we," "our," or "us") operates as a financial decision-making platform serving users across South Africa. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or educational resources.
We're committed to transparency about our data practices. This policy applies to all personal information we collect through our platform, whether you're browsing our content, participating in our learning programs, or contacting us for support.
By using our services, you consent to the data practices described in this policy. We encourage you to read this document carefully and contact us with any questions.
Information We Collect
We collect several types of information to provide and improve our financial education services. The information we gather helps us understand your needs and deliver more relevant content.
We also collect information automatically through cookies and similar technologies. This includes your browsing patterns, time spent on different sections, and technical data about your device and browser.
How We Use Your Information
Your information serves several important purposes in delivering our financial education services. We use this data thoughtfully and always with your best interests in mind.
- Providing personalized financial education content and learning recommendations
- Communicating about your learning progress and upcoming programs
- Sending newsletters and educational resources you've subscribed to receive
- Improving our platform based on user behavior and feedback
- Ensuring security and preventing fraudulent activities
- Complying with legal requirements and regulatory obligations
- Analyzing trends to develop new educational content and features
We never sell your personal information to third parties. Any data processing activities are conducted with appropriate safeguards and in accordance with South African privacy laws.
Your Rights and Choices
Under South African privacy legislation, including the Protection of Personal Information Act (POPIA), you have several important rights regarding your personal data. We're committed to helping you exercise these rights effectively.
Access Your Data
Request a copy of all personal information we hold about you, including how we obtained it and who we've shared it with.
Correct Information
Update or correct any inaccurate or incomplete personal information we have on file.
Delete Your Data
Request deletion of your personal information, subject to certain legal and contractual limitations.
Restrict Processing
Limit how we use your information in specific circumstances while maintaining your account.
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may need to verify your identity for security purposes.
Data Security and Protection
Protecting your information is a top priority. We implement multiple layers of security to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
Our security measures include encrypted data transmission, secure server infrastructure, regular security audits, and restricted access controls. We also provide security awareness training to our team members who handle personal information.
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to take precautions when sharing sensitive information online and to keep your account credentials confidential.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
Sharing and Third Parties
We limit sharing of your personal information and only work with trusted partners who meet our privacy and security standards. Any sharing is done with appropriate safeguards and clear agreements about data handling.
- Educational content providers who help deliver our learning programs
- Technology service providers who support our platform infrastructure
- Analytics services that help us understand user engagement (with anonymized data)
- Legal authorities when required by law or to protect our users' safety
- Professional advisors including auditors and legal counsel
We never share your information for marketing purposes without your explicit consent. Third-party partners are contractually bound to protect your data and use it only for specified purposes.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us understand how you interact with our platform and remember your preferences.
You can control cookie settings through your browser, though disabling certain cookies may affect some website functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
We also use analytics tools to understand user behavior patterns, popular content, and areas for improvement. This data is typically aggregated and anonymized to protect individual privacy.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
The "last updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy regularly to stay informed about how we protect your information.
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can contact us to discuss your options or request account closure.
Contact Us About Privacy
23 N.P.Van Wyk Louw St, Langenhoven Park
Bloemfontein, 9300, South Africa
Phone: +27828563625
Email: info@voranexilyth.com